Refund policy
Returns & Refunds Policy
We want you to love what you ordered from KAHF. If something isn’t right, we’re here to help.
7-Day Easy Returns
You have 7 days from the date of delivery to request a return.
To be eligible:
- Item must be unused, unworn, and in original condition
- All tags must be intact
- Must be returned in original packaging
- Proof of purchase is required
How to Start a Return
To request a return, simply email us at:
📩 kahfkallachi@gmail.com
Once approved, we’ll send you:
- Return instructions
- Shipping details
📍 Return Address:
KAHF
Kallachi City
Calicut District
Kerala State, India
⚠️ Items sent without prior approval will not be accepted.
Damaged or Incorrect Items
Please check your order when it arrives.
If you receive a damaged, defective, or wrong item, contact us immediately—we’ll make it right.
Non-Returnable Items
Some items cannot be returned:
- Customized / stitched products
- Personal care items
- Sale items & gift cards
If unsure, feel free to contact us before purchasing.
Exchanges
Need a different size or style?
The easiest way is to:
- Return your item
- Place a new order after approval
Refunds
- Once we receive and inspect your return, we’ll notify you
- If approved, your refund will be processed within 10 business days
- The amount will be credited to your original payment method
⏳ Please allow extra time for your bank or card provider to process the refund.
If you haven’t received your refund after 15 business days, contact us at kahfkallachi@gmail.com
Need Help?
We’re always here for you.
📩 Reach us anytime at: kahfkallachi@gmail.com